Hotel Hankyu International, a 5-star property in Umeda's bustling retail district, combines European elegance with Japanese service standards. The hotel features 168 rooms across luxury floors with sophisticated interior design and specialized services.
Luxury Room Features
A spacious 42 m2 room at Hotel Hankyu offers panoramic city views and luxury marble bathrooms. The two-meter-wide double beds ensure executive comfort, while whirlpool baths and separate shower booths enhance the bathing experience.
Diverse Dining Options
Ten restaurants serve traditional Japanese, Asian, and European cuisine. Bar Ceres showcases 6-meter-high ceilings with chandeliers, while MINOKICHI TAKESHIGERO on the 25th floor serves Japanese breakfasts.
Fitness and Leisure
Hotel Hankyu International provides complimentary access to Chayamachi Fitness Club, typically charging 3,300 yen per visit. Guests can visit Arima Hot Springs, located an hour's bus ride away.
Airport Transportation Access
Airport limousine buses connect to Kansai International Airport (70 minutes) and Osaka International Airport (30 minutes). The hotel stands a 3-minute walk from subway stations and 10 minutes from JR Osaka Station.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
19-19 Chayamachi Kitaku Hotel Hankyu International 25F
Teppanyaki Chayamachi
1000 ft
19-19 Chayamachi
Chayamachi Factory Cafe
700 ft
1-7-2 Shibata Kita-Ku Kappa Yokocho
Shisa, Chayamachi
900 ft
19-19 Chayamchi
Kotan Ramen
800 ft
1-7-2 Shibata
Menya Teru Nakatsutakuroten
900 ft
3-8-8 Toyosaki
Kura-Zushi Binario Umeda
1000 ft
3-9-1 Toyosaki
Kuchihatcho Chayamachi
1100 ft
13-10 Chayamachi
Indian Restaurant Bar Banjara
1000 ft
1-12-14 Shibata
Bokkoku Kaiten Torisakaba Umeda Chayamachi
1000 ft
1-11-17 Shibata
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
8.4
Location
6.6
Service
8.0
Dining
6.8
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 740 reviews
9.1
9.1/10 based on 485 reviews
#4 of 28 hotels in Kita based on Tripadvisor
Elliot
United Kingdom,
March
2025
6.0/10
I had a pleasant stay at Hotel Hankyu International, where the rooms boasted stunning views and were spacious by Western standards. The staff were friendly and attentive, making me feel welcome. However, I found the location a bit tricky to navigate from the train station, and the dining options weren't as impressive as I hoped, with prices high for mediocre food.
Rooms
10.0
My room was large and beautifully designed, featuring a marble bathroom and a comfy bed. I particularly enjoyed the views from the 31st floor.
Service
10.0
The staff were amazing, always courteous and professional. They even helped trace my misplaced glasses, which I greatly appreciated.
Location
6.0
While the location isn't directly at the train station, it is conveniently close and surrounded by eateries and shopping. Just be prepared for a bit of a walk with luggage.
Dining
6.0
The breakfast had a nice atmosphere and offered both Japanese and Western options, though I would have preferred more variety. The dining experience felt a bit overpriced for what was on offer.
Facilities
6.0
The hotel offered great amenities, though I was disappointed to learn the fitness center had an additional cost. Still, overall the facilities were well-maintained.
Christopher
United Kingdom,
March
2025
6.4/10
I had a mix of experiences during my stay at Hotel Hankyu International. While the hotel's location and city views were great, I was disappointed by the lengthy and cumbersome check-in process. However, once I got past that hurdle, I enjoyed the spacious room and the attentive staff. Overall, it's a lovely hotel, but there were definitely some frustrating aspects.
Rooms
6.0
My room was on the 32nd floor with stunning views of Osaka. It was modern and well-equipped, but quite small for two suitcases. The smoking room situation was a downside, though I eventually upgraded to a suite.
Service
7.0
The staff were very nice and accommodating, but the check-in process was overly long and disorganized. They were helpful once I reached the reception, though.
Location
7.0
The hotel is in a central area with quick access to Umeda JR and Hankyu central rail stations. However, it was a bit tricky to find at first, especially under wet weather conditions.
Dining
7.0
The dining options included niche restaurants and a small bakery, but I found it lacking a breakfast buffet which would have been more convenient for tourists like me.
Facilities
8.0
Facilities like room service and daily housekeeping were on point, although I didn't get to use the gym due to their tattoo policy, which I think could be more flexible.
Louise
United Kingdom,
February
2025
6.6/10
My experience at Hotel Hankyu International was a mixed bag. The room had a splendid view of the city and was spacious by western standards. However, the check-in process was cumbersome and frustrating, compounded by misleading information regarding the fitness center fees. Overall, while the hotel offers luxury and comfort, the service could use some refinement.
Rooms
8.0
The room was spacious and offered an amazing view of the city, with modern appliances and a luxurious bathroom featuring a separate tub and shower. However, I found some aspects of the room's setup, like the automatic toilet features, to be quite disruptive.
Service
6.0
Staff were generally polite and accommodating, but the check-in experience was subpar. It took an unreasonably long time to get our rooms sorted out, which was quite frustrating.
Location
7.0
While the hotel is situated conveniently at Umeda, I found it wasn't particularly central. It was a bit of a walk to the nearest train stations and main tourist spots, but it was easy to hail a cab.
Dining
5.0
The dining experience could be hit or miss; breakfast was pleasant, but I was disappointed with the misinformation about charges for dining. I expected a discount based on my booking but was charged more instead.
Facilities
5.0
The hotel offers good facilities, but I was unhappy about the additional fees for using the gym and pool, which were not disclosed upfront.
Joshua
United Kingdom,
January
2025
6.2/10
My stay at Hotel Hankyu International was overall fantastic, especially with the luxurious suite and helpful staff. However, the check-in process was a bit cumbersome and lengthy. The location was also not as central as I hoped, which made getting around a little tricky.
Rooms
10.0
I loved the spaciousness of the room on the 28th floor, offering a splendid view of the city. The bathroom was particularly impressive with its marble finishes and separate shower.
Service
8.0
The staff was very polite and attentive, making sure all my needs were met. However, I think they could improve their English skills, as some communication was a bit challenging.
Location
7.0
The hotel is located at Umeda, which is somewhat walkable to shopping malls and eateries, but it was about a 20-minute walk to the Osaka station, and that could be a bit of a hassle, especially on wet days.
Dining
9.0
Dining options were pretty great, with breakfast coupons for either Western or Japanese meals, and I could even swap them for lunch options like Teppanyaki or buffet. Though I wish there were a bit more variety.
Facilities
8.0
The hotel has good facilities, including room service and housekeeping. However, I wasn’t a fan of the gym policy regarding tattoos, as it felt a bit restrictive.
Scott
United Kingdom,
October
2024
5.2/10
I had a mixed experience at Hotel Hankyu International. The location wasn’t ideal for walking to public transport, but once I got there, everything felt spacious and clean. The staff were incredibly friendly, and the amenities were impressive. However, I found the decor to be a bit tired, and the fitness center had a high usage fee which surprised me. Overall, my stay had its highlights but could have been better with a few adjustments. 😊
Rooms
8.0
The rooms were large by Japanese standards and offered great views of the city. I enjoyed the spacious bathroom and ample closet space, though the decor felt a bit dated.
Service
9.0
The staff were always friendly and helpful, truly a bright spot of my stay. They recognized my booking quickly and made me feel welcome.
Location
6.0
The location was quite a trek from Osaka Station, about a 10-15 minute walk. While manageable, it was a bit inconvenient after a long day of exploring.
Dining
7.0
Dining options were good but somewhat limited. I appreciated the quality, but the choices weren't as diverse as I had hoped.
Facilities
6.0
The facilities were clean and well-maintained, but I was disappointed to find the fitness center charged a high fee for use.
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